He has gone through the history of communications and its developments in a nice manner in the mid of the book prior to coming to the current trends in remote communications. In addition, he coined a new term to me “slow communication”, which is a nice and meaningful term for many of the knowledge workers nowadays.
“We are here for a short time on this planet, and reacting to demands on our time by simply speeding up has canceled out many of the benefits of the Internet, which is one of the most fabulous technological inventions ever conceived. We are connected, yes, but we were before, only by gossamer threads that worked more slowly. Slow communication will preserve these threads and our ability to sensibly choose to use faster modes when necessary.”
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